In science, there’s a principle known as Occam’s razor, which basically means that when faced with two or more theories regarding a phenomenon, us...
Why Repeatable Processes Are Important
A successful process depends on repeatability. Any other attributes of a process (e.g. flexibility, extensibility, and measurability) make no differen...
How to Avoid True Process Improvement Lies
Over the past 20 years, I have seen many companies start projects to improve existing processes. Companies and their leaders embarked upon process imp...
3 Questions You Need to Know to Retain Process Simplicity
The key to maintaining a simple business process is to build it with longevity in mind. Simplicity is often a difficult goal to reach and is even hard...
Successful Business Process Attributes
When a new company is just starting out, managers often believe that they do not have time to implement processes because they are too busy generating...
How to Determine What Business Process Metrics to Put in Place
Determining the correct process metrics is critical to ensuring that departments within companies are meeting their desired goals. In Six Sigma, this ...