The Chief Executive Officer (CEO) in any organization has challenges, faces issues, and operates in a world that is difficult for many to comprehend. ...
Why Coaching is Important for Everyone
About a year ago, I had the opportunity to watch some of the world’s top golfers practicing before the start of their round at an annual PGA (Pr...
It’s Time to RAID Business Processes
In science, there’s a principle known as Occam’s razor, which basically means that when faced with two or more theories regarding a phenomenon, us...
I.T. Organizations Are Important, But That Does Not Mean That They Are ‘IT’
Introduction In today’s highly technology-driven society, companies and organizations have started to revolve around the technical aspects of how pr...
Say “Yes” to Unlock the Secrets of Reversing Team Apathy
Reversing team member apathy is an important goal for managers and leaders alike. Many managers yearn to keep their teams satisfied on the job, and th...
Why Repeatable Processes Are Important
A successful process depends on repeatability. Any other attributes of a process (e.g. flexibility, extensibility, and measurability) make no differen...
How to Avoid True Process Improvement Lies
Over the past 20 years, I have seen many companies start projects to improve existing processes. Companies and their leaders embarked upon process imp...
3 Questions You Need to Know to Retain Process Simplicity
The key to maintaining a simple business process is to build it with longevity in mind. Simplicity is often a difficult goal to reach and is even hard...
Process Rigidity Leads to Organizational Entropy
Process rigidity can be catastrophic for businesses, especially considering the rapid pace at which our 21st-century business environment is changing....
Revisiting the Art of Delegation
While completing a doctorate degree a few years ago, I wrote a paper on the benefits of managers in the workplace truly understanding the need to dele...