When a new company is just starting out, managers often believe that they do not have time to implement processes because they are too busy generating...
How to Determine What Business Process Metrics to Put in Place
Determining the correct process metrics is critical to ensuring that departments within companies are meeting their desired goals. In Six Sigma, this ...
The Power of Mutually Shared Respect, Support and Trust
Have you ever heard the phrase, “The feeling is mutual”? It generally means that there is reciprocity between two or more individuals pertaining t...
Five Steps to Achieving Goals in Your Life – It’s That Easy
No doubt you have heard someone say, “It’s not that easy to do [this] or [that].” They go on to say that there is more to it than just deciding ...
It Requires Effort to Keep Business Processes Simple
The key to maintaining a simple process is to build it with longevity in mind. Simplicity is often a difficult goal to reach. As humans, we generally ...
The Effectiveness of Positive Employee Performance Appraisals
Each year in corporations around the world, managers go through the ritual of providing feedback to members of their team through the performance appr...
Is Technology a Boon or Bane for Business Leaders Today?
Many business leaders view technology as the Holy Grail for solving business problems. It is certainly true that technology enables some businesses to...
The Human Urge to “Degrade Into Complexity”
Once an organization is convinced of the benefits of implementing simple business processes to govern the work that they do, the organization must wor...
El Poder de Pensar “Yo Soy”
“Ciertamente les aseguro que,” dijo Jesús, “antes de que Abraham naciera, ¡Yo soy!” Juan 8:58 En la vida, todos tratamos de encontrar una va...
Narrowly Defining Who a “Customer” is Thwarts the Power of Customer Centricity
Today, many companies are rallying around the powerful concept of customer centricity. Customer centricity is when all processes within a company are ...